Saturday, April 16, 2011

Venetian Hills Incommunicado

Venetian Hills was cut-off from communicating with the world outside. You see, on last Wednesday, the at&t fiber optic cable on Cascade Avenue was cut leaving us in the dark, so to speak. One by one as residents and businesses realized that Land Line service was not available, we called at&t only to be told the problem would be resolved the next day. What we weren't told was the severity of the impact. The elderly (least likely to have a cell phone) remained unaware of the situation. at&t still hasn't notified the community overall about the situation.

Today, I visited several streets in the neighborhood with flyers in an effort to get the word out. Our DSL lines are on a seperate system - communication of the outage could have been transmitted via email. What happened to putting "feet on the street" going door to door and leaving notices? Are our expectations too lofty up here in the Hills.....you tell me.

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